Al Haram jewellersAl Haram jewellers
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Al Haram jewellersAl Haram jewellers
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Terms & Conditions

Welcome to Al Haram Jewellers. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use the website.

1. General Information

This website is owned and operated by Al Haram Jewellers (“we”, “us”, “our”). All products, services, and content on this website are provided subject to these Terms & Conditions.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old.
  • You are legally capable of entering into binding agreements.
  • You will use the website in compliance with all applicable laws.

3. Product Information

  • We aim to display accurate product images, descriptions, weights, and certifications.
  • Slight variations in colour, design, stone setting, or polish may occur due to photography or craftsmanship.
  • Jewellery weights may vary slightly due to manual crafting.
  • Prices, designs, and availability may change without prior notice.

4. Pricing & Payment

  • All prices listed on the website are final and inclusive/exclusive of taxes (customize as needed).
  • Payments must be made through our approved payment methods.
  • We do not store card details; payments are processed securely through third-party gateways.
  • In case of pricing errors, we reserve the right to cancel or revise orders.

5. Orders & Acceptance

  • Placing an order does not guarantee acceptance.
  • We may refuse or cancel orders due to:
    • Incorrect pricing
    • Product unavailability
    • Suspicious or fraudulent activity
    • Incomplete information
  • Upon successful order acceptance, you will receive a confirmation email/SMS.

6. Shipping & Delivery

  • Delivery timelines depend on product type, availability, and location.
  • Custom orders may require extra time.
  • We are not responsible for delays caused by courier services, natural events, or unforeseen circumstances.
  • Customers must provide accurate delivery details to avoid delays.

(I can create a detailed Shipping Policy separately if needed.)

7. Returns, Exchanges & Refunds

Policies may vary depending on product type (gold, diamonds, custom orders, etc.).

  • Custom-made or personalized jewellery is generally not eligible for return or exchange.
  • Products must be returned in original condition, with bill, packaging, and certificates.
  • Refunds will be processed after inspection.

(I can create a full Return/Refund Policy for you.)

8. Repairs & Warranty

  • Jewellery may come with a warranty covering manufacturing defects.
  • Normal wear and tear, misuse, or accidental damage are not covered.
  • Repair charges may apply depending on the condition.

9. Intellectual Property Rights

  • All images, designs, content, logos, and product information are the exclusive property of Al Haram Jewellers.
  • You may not copy, reproduce, modify, or distribute any content without written permission.

10. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to disrupt or hack the website
  • Share false information or impersonate others
  • Post malicious or harmful content

Violation of these terms may lead to legal action.

11. Limitation of Liability

Al Haram Jewellers will not be responsible for:

  • Any indirect, incidental, or consequential damages
  • Losses arising from misuse of products
  • Delays or disruptions caused by third-party service providers
  • Typographical or technical errors on the website

Your use of the website is at your own risk.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for:

  • Their content
  • Their privacy policies
  • Any transactions made with them

Accessing these links is at your discretion.

13. Privacy

Your use of our website is also governed by our Privacy Policy.
Please review it to understand how we collect and use your information.

14. Modification of Terms

We may update or change these Terms & Conditions at any time.
The latest version will always be available on this webpage.
Continued use of the website means you accept the updated terms.

15. Governing Law

These terms will be governed by the laws of [Insert Country/State e.g., India / UAE].
Any disputes will be handled within the jurisdiction of [Insert City/Court].

16. Contact Information

For questions or concerns, reach out to us: info@alharamjewellers.com